German Speaking Client Relations Consultant

1 - 3 Year    Düsseldorf, Germany
6 O'Connell Street Upper Dublin D01 K2W8 Ireland, Ireland

Job Description

My client is a well known global brand currently recruiting German-speaking client relations consultants for their office based in Düsseldorf, Germany.
The company offers a competitive salary, great benefits and a generous relocation package (if you are relocating from outside of Germany). This is a great opportunity for a career-driven individual wishing to join a well-known brand.
Main responsibilities:
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Resolve customer queries via phone, email, mail or social media
- Liaise with other departments as necessary
- Any other tasks as required
- High school diploma or equivalent; college degree preferred
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- Native level of German and min advanced level of English 

Skills Required

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Job Detail

  • Job Id
  • Industry
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
  • Employment Status
  • Job Location
    Düsseldorf, Germany
  • Education
    Any Graduate
  • Experience
    1 - 3 Year
  • Apply By
    Feb 21, 2021
  • Job Posting Date
    Jan 25, 2021