German Desk Outbound Customer Service Role Remote

1 - 3 Year    Cork, Ireland
6 O'Connell Street Upper Dublin D01 K2W8 Ireland, Ireland

Job Description

The roles are remote-based initially and office-based when the pandemic ends or it is safe to travel to work (as per Irish Government guidelines). The company office is based in Co. Cork, Ireland

Company: Multinational, global

Main responsibilities:
- Contacting existing customers to inform them about company additional services or new campaigns
- Asking questions to understand customer requirements
Address any questions or issues customers may have 
- Communicate with customers to understand their requirements and needs
- Offer solutions based on clients needs and capabilities
- Keep an updated customer database
- Track and document calls and sales
- Update client records
Minimum Requirements
- Fluent in German  and Engish 
- Excellent communication, relationship-building skills
- Telesales background/outbound calling experience 
Salary: up to €33.5K p/a

- Free canteen, cycle/travel to work scheme (when office-based) 
- Pension
- Healthcare insurance discounts
- Career development plan

RELOCATION package on offer (when relocating to Cork) Up to €650 

Work hrs: Mon – Fri

Skills Required

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Job Detail

  • Job Id
  • Industry
    Banking/Financial Services/Broking
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
  • Employment Status
  • Job Location
    Cork, Ireland
  • Education
    Any Graduate
  • Experience
    1 - 3 Year
  • Apply By
    May 25, 2021
  • Job Posting Date
    Jan 25, 2021