Tempur Sealy International is the worldwide largest manufacturer of premium mattresses, Pillows and innovative bedding systems. We sell our products in over 100 countries under the Tempur® brand. The pressure relieving material is exclusively produced in company owned manufacturing facilities.
We are looking into broadening our support capacity for the D365 FO application in our international organization. As Level 2 ERP Support Central Europe (m/f/d) you will be the front end of our ERP Team, analysing the tickets raised by our international business users in Europe and Asia Pacific and deciding how to best help and support business with each ticket. This means hands on work in the system setups and configurations or user training and documentation to avoid errors.
Level 2 ERP Support Central Europe (m/f/d)
Location: Steinhagen | Start: as soon as possible
YOUR RESPONSIBILITIES
Takeover of an ERP support role for the individual markets
Training and support of business users
Assistance in the documentation of processes, guidelines and best practices for future reference
Staying up-to-date with industry trends and changes in D365 standards and technologies
YOUR PROFILE
Three years of support experience with D365 Finance & Operations application
Knowledge of basic processes in a sales and distribution operation
Fluent English skills, any other European language is desirable
Knowledge of D365 Retail and commerce along with a Microsoft certificate for D365 Finance & Operations
Strong analytical and problem-solving skills combined with a detail-oriented way of working and the ability to manage multiple tasks at the same time
Good communication and document writing skills, with an ability to explain complex concepts in an easy way
Ability to work under tight and changing deadlines within an international, multicultural organization
YOUR BENEFITS
Modern office based in Steinhagen, Germany, with excellent transport connections
Hybrid working option with at least 3 days per week in the office
29 days of paid vacation a year as well as Holiday and Christmas bonuses
Tempur® pillow as a welcome gift and Company Bike Leasing
Employer subsidy for Sportnavi (german sports flat rate)
Employer contribution to company pension schemes / capital formation
Discounted drinks offer and a free meal per month
Are you interested? We look forward to your application! Your contact person is Mr. Arkadiusz Moskwa. Please apply exclusively electronically via your email address bewerbung@tempur.de