Job Description

#

Your mission

You love

teaching

and working with people

? You are passionate about

digital technology and tools

? Then join our team to gain professional experience in an

internationally positioned software company

!

As a

Junior

Trainer (f/m/d)

, you will provide

high quality training to our customers' users and

enable them to use our software TVT (text verification tool) in a professional and efficient manner.



Your key responsibilities

Schedule training sessions

and enter data in our CRM system

Conduct trainings

on the use of our TVT software –

on-site and online

Follow-up

on training sessions

(certificates, training surveys, feedback, etc.) Manage our

e-learning portal

and

create content

with internal and external stakeholders Assist our Product Support with

handling

tickets

and

creating Help Center articles

#

Your profile

You have a

Bachelor’s degree

or equivalent,

e.g. in a field such as

Languages, Media, Communication, Marketing or Design

– other fields are also welcome You bring

teaching experience (on-site and online)

– a trainer certification is a plus but not mandatory You are

enthusiastic about teaching

and working with people

,
with the ability to present complex topics in a concise and understandable manner
You have gained some

experience in a customer-facing role

such as

customer service, first level support

, or equivalent Basic knowledge of

graphic design

is a plus

Excellent English and German skills

are required for this position; other languages, e.g. French, are advantageous
#

Why us?

Impactful Work:

You will enable our customers to use our TVT software in the best possible way for their purposes

Compensation & Benefits:

We offer a competitive salary, attractive benefits, and opportunities for professional development

Growth Opportunities:

We support and foster the professional development of our team members by offering attractive learning and training opportunities

Collaborative Culture:

Join a diverse, dynamic and international team and meet your colleagues at regular team events
#

About us

Schlafender Hase is the global leader in proofreading and content comparison software for regulated industries. For over 20 years, we have built a reputation for excellence, serving pharmaceutical and adjacent sectors with innovative, user-friendly solutions. Headquartered in Frankfurt, Germany, with an office in Montréal, Canada, our diverse international team thrives on collaboration and innovation.