Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow!
One of our clients is a well-known international company. For this client we are looking for a well-organized, ambitious.
General Requirements:
Valid Class B Driver’s License – Mandatory.
Willingness to Travel – Up to 4 hours daily to client locations.
Language Proficiency – Professional fluency in both German and English (C1 level).
Experience – Prior experience in a customer-facing end-user support role (e.g., Helpdesk Technician, Desktop Support Specialist).
Technical Knowledge:
Familiarity with EUC (End-User Computing) environments.
Experience with software and operating system installations and support.
Solid understanding of Microsoft products and competing solutions.
Problem-Solving Skills – Ability to resolve incidents, fulfill requests, and manage changes within defined SLA guidelines.
Key Responsibilities:
Maintain applications, operating systems, and PC hardware components.
Resolve incidents in accordance with defined Service Level Agreements.
Provide end-user support on-site
Perform software staging, including preparation, installation, and configuration.
Handle logistics, manage inventory, and deliver equipment and services.
Art der Stelle: Vollzeit, Teilzeit
Gehalt: 34.000,00€ - 42.000,00€ pro Jahr
Arbeitsort: Vor Ort
Beware of fraud agents! do not pay money to get a job
MNCJobs.de will not be responsible for any payment made to a third-party. All Terms of Use are applicable.