Job Description

Become a digital rescuer and join our team!

We are Bindig Media GmbH, leading specialists in data forensics and data recovery. Our nationwide customers appreciate our quality, professional communication, and commitment to confidentiality and trustworthiness, certified by TÜV. We actively support charitable and social projects annually through significant contributions and participate in various business networks.

Your role

Your primary responsibilities will focus on handling hardware, diagnosing technical issues, and finding creative solutions to challenging problems.
You need to be able to manage multiple assignments, staying clear-headed even under pressure. You are a crucial link between us and our customers, ensuring vital information is communicated transparently. Following intensive training, you'll have the opportunity to specialize further in technical troubleshooting and reverse engineering.

Your tasks

Technical Diagnosis & Hardware Solutions:

Identify hardware faults, troubleshoot effectively, and develop practical, creative solutions.

Order Management:

Efficiently organize recovery orders.

Customer Communication:

Clearly communicate technical details and solutions in writing, providing understandable explanations to customers and our sales team.

Your profile

High willingness to learn and ability to reflect critically on your work. Clear, direct, and effective communication skills. Commitment to values such as continuous improvement, fairness, customer-centricity, and sustainability. Absolute reliability and responsible handling of sensitive data (police clearance certificate required). Passion for hardware and creative problem-solving skills. Electronics background enthusiastically welcomed; ideal for career changers. Language Skills: Active English (B2), German at least B1 (ideally B2).

We offer

Attractive Salary:

Fair compensation for quality work.

Balanced Work-Life:

Flexibility ensuring both professional satisfaction and personal well-being.

Customizable Workplace:

Freedom to personalize your workspace. Fully air-conditioned environment.

Supportive Team Culture:

We practice open communication, foster collaboration, and encourage each individual to share ideas, concerns, and feedback. We actively strive for diversity and value different perspectives.

Significance and Impact

: Your work directly contributes to solving real problems, making a genuine difference every day.

Daily Challenges & Customer Satisfaction:

Engage with new, exciting challenges daily, ensuring happy customers and meaningful accomplishments.

Amenities:

Complimentary beverages (coffee, tea, and other drinks) provided.

Additional Information

Working Hours:

40 hours per week (part-time possible). Availability on weekends may occasionally be required for urgent cases.

Remote Work:

Not possible – all tasks are performed on-site due to specialized equipment and secure data environments.

Qualifications:

Vocational IT training or electronics background beneficial but not mandatory.

Experience:

Genuine interest in technology and a consistent work history are advantageous.

Career Changers:

Enthusiastically welcomed.

Contract:

Permanent.

Start Date:

By agreement with the candidate.

Application Process

Submit your application, including your CV in English and German, along with a brief motivation letter explaining why you want to join Bindig Media GmbH, what strengths you bring, and why you are the ideal candidate for this role.
Initial interview conducted in English via MS Teams.
Successful candidates will be invited for an on-site interview conducted in both English and German.

Are you the hardware-savvy technician we're looking for? Apply now–we look forward to meeting you!

Art der Stelle: Vollzeit, Teilzeit, Festanstellung

Gehalt: 38.000,00€ - 46.000,00€ pro Jahr

Erwartete Arbeitsstunden: 30–40 pro Woche

Leistungen:

Betriebliche Weiterbildung Erfolgsbeteiligung Firmenevents Flexible Arbeitszeiten Kostenlose Getränke Kostenloser Parkplatz Mitarbeiter-Rabatt
Ausbildung:

Mittlere Reife oder gleichwertig (Wünschenswert)
Sprache:

Englisch (Erforderlich) Deutsch (Wünschenswert)
Arbeitsort: Vor Ort