Job Description

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#BEcomeMAXX

You are an IT all-rounder with a strong hands-on mentality and enjoy keeping systems running smoothly? Your focus is on operational IT support, system maintenance, and reliable day-to-day operations rather than strategy or leadership? Then join the IronMaxx team and support our IT team in ensuring a stable and efficient IT environment.

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Ready to perform? Your tasks with MAXXimum focus

Operational IT Support & Helpdesk

Handling 1st and 2nd level IT support for the IronMaxx Group Receiving, processing, and documenting incidents and service requests via a ticketing system Direct user support, including: + Setup, maintenance, and troubleshooting of printers and peripherals
+ Configuration and support of end-user devices (Windows clients, notebooks)
+ General IT workplace support for employees

Workplace & User Management

Day-to-day administration of the Microsoft 365 environment, including: + User creation, changes, and deactivation
+ Permission and group management
+ Support for Exchange Online, Microsoft Teams, OneDrive, and SharePoint
Execution of onboarding and offboarding tasks based on defined processes Basic automation and recurring admin tasks using PowerShell

Server, Backup & Infrastructure Operations

Operational support of the on-premises server environment Maintenance of Windows Terminal Server (RDS) environments Day-to-day operation of virtual machines (Hyper-V) Monitoring and execution of backup and restore processes with Arcserve Basic administration of Synology systems (storage, access rights, backups) Support in maintaining firewall systems (OPNsense) Monitoring system availability, performance, and basic security measures

Telephony & Documentation

Administration and maintenance of the 3CX telephony system Creation and maintenance of technical and user documentation Support in testing and rolling out new hardware and software solutions
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Your skillset - as strong as our protein

Completed vocational training in IT or a comparable qualification Practical experience in IT support or system administration with a strong hands-on mentality Solid experience in 1st and 2nd level support and Windows-based environments Good working knowledge of Microsoft 365 (user, permissions, core services) Experience with virtualization (Hyper-V) and backup solutions (ideally Arcserve) Basic knowledge of Windows Terminal Server (RDS), networking (TCP/IP, DHCP, DNS), and IT security fundamentals Experience with firewall systems (ideally OPNsense) and Synology storage systems Basic experience with PowerShell for administrative tasks Service-oriented, structured, and reliable working style Very good German and good English skills
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About us

Quality & Innovations from IronMaxx® Nutrition

Premium sports nutrition - Designed in Germany!

Producing the best sports nutrition worldwide is the goal of IronMaxx®.

The production of highly efficient sports nutrition of the best quality and the constant further development of our products led to the

award of the State Prize for Excellent Food Quality

by the State of North Rhine-Westphalia. However, this is no reason for us to rest on our laurels - we are constantly working with the greatest passion to offer you supplements that inspire, work and taste great! The integration of the latest study results and the evaluation of practical field research in cooperation with professional sports clubs and our customers have led to

permanent innovation

in the development of new sports and fitness nutrition at IronMaxx® Nutrition since the company was founded in 2004.



In addition to the basics of sports nutrition in the areas of

strength/endurance, muscle building and diet

, this includes effective nutritional supplements for

health and prevention

, intelligent

new combinations of active ingredients

and improved dosage forms, such as our

Tricaps®

.



In the area of protein products, for example, IronMaxx® has set a milestone in the evolution of the latest sports nutrition products with the development of water-based protein powders in over 31 flavors. The sweet spread with the

world's highest protein content

, IronMaxx® Protein Creme, also comes from us.

Designed in Germany

- as a German sports nutrition manufacturer, IronMaxx® is also committed to outstanding quality and seamless quality control.



High performance - the goal is the goal.



Well-known professional clubs, such as the eight-time German ice hockey champions, the "Kölner Haie", or the traditional handball club VfL Gummersbach with its unique success story, have relied for years on the

efficient sports nutrition from IronMaxx®

and on our expertise in the use and mode of action of nutritional supplements.



While in many areas of life the "path is often proclaimed as the goal", our customers usually have a very clear idea of their "dream body" and its desired performance. This passion

to achieve their personal goa

l

is something we share with all our partners and customers - be it an athletic body, achieving new personal bests, reducing body weight or achieving sporting team success.



IronMaxx® products have therefore become an integral part of the product range of many European fitness studios, wholesalers, pharmacies and body stores in recent years due to their

high quality.