Job Description

We are looking for a full-time IT Service Coordinator (m/f/d) to strengthen our Service Desk in Hamburg.


Job Description:


We combine innovative shipping with traditional values. And we are proud of our highly motivated staff who work hard every day for our customers and partners. All we need now is YOU!

Your tasks:

1st level system and user support for our IT systems. Expanding the integration and management of external service providers. Organisation of configuration management. Further development of processes in the service desk. Management of desktop and mobile platforms. Onboarding/offboarding of users. Identity and access management. Purchasing IT hardware, software and services. Planning and administration of software licences. Creation and implementation of user training courses.

Your profile:

Completed degree or training in IT or a similar technical/scientific field. At least three years' professional experience in IT, ideally in service operations. Talent for designing, rolling out and operating IT solutions. Experience in planning and implementing IT projects Confidence in managing contractors. Practical knowledge of PowerShell, Windows Server, Azure, AD, Intune, Exchange and ITIL. Quick comprehension and strong customer focus in service operations. Confident communication skills in German and English.

Our offer:

Workplace in a traditional Hamburg based family business A committed working environment with flexible and mobile working time options Advantageous voucher system and travel allowance Personalised training and development opportunities within the company Attractive workplace, just a few minutes' walk from the Altonaer Balkon and the Fischmarkt, with good transport connections and a view of the River Elbe A family-like and appreciative working atmosphere in a respectful and cooperative team Various events such as after works and Christmas celebrations






We look forward to receiving your application - also without cover letter - stating the earliest possible starting date and your salary expectations.

DAL Deutsche Afrika-Linien GmbH & Co. KG | Human Resources Shore | Palmaille 45 22767 Hamburg | application@rantzau.de | careers.rantzau.de

application@rantzau.de