Job Description

On-site + Hamburg, Hamburg, Germany Sales

Job description

-------------------


For our office in Hamburg Altona we are looking for an Head of Inside Sales to lead and develop our internal sales team at the Hamburg office. You will play a central role in ensuring efficient sales operations, strong customer relationships and cross-departmental collaboration.


Key responsibilities:

Team leadership & development: Lead and motivate the inside sales team, promote a solution-oriented work culture and support professional growth within your team. Sales process management: Organize, coordinate, and continuously improve internal sales workflows - from initial customer contact and quotation preparation to order processing. Process coordination: Collaborate closely with the Country Manager, Technical Department, Procurement, and Logistics to ensure seamless customer service. Manage key accounts: Independently manage selected key accounts and coordinate complex inquiries and projects. Controlling & reporting: Monitor key performance indicators, generate reports and derive actionable strategies to improve efficiency and service quality. Report and evaluate results with the Country Manager. Development: Identify market opportunities and threats, propose initiatives and ideas to address them and discuss these with relevant management and executive teams.

Your profile:

Completed commercial or technical education, ideally supplemented by further training or a degree in Sales, Business Administration or Engineering. Several years of experience in inside sales, preferably within industrial or technical environments, along with initial leadership experience. Strong communication skills, a collaborative mindset and entrepreneurial thinking. A hands-on, professional attitude and a strong focus on quality and results. Fluency in German and English (spoken and written). Dutch is an advantage. Experienced in working with CRM systems and Microsoft Office.

What we offer:


A leadership role with a high level of responsibility and creative freedom in an international organization. A modern workplace with flat hierarchies, direct communication channels and a professional working environment. Comprehensive onboarding and ongoing opportunities for personal and professional development. Competitive salary package including benefits and long-term career prospects. * A varied and impactful role in a dynamic industrial services company with global reach.