Job Description

Additional Information

Job Number

25197578

Job Category

Rooms & Guest Services Operations

Location

Sheraton Frankfurt Airport Hotel and Conference Center, Hugo-Eckener-Ring 15, Flughafen/ Terminal 1, Frankfurt am Main, Hessen, Germany, 60549

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Be empowered.

Begin:

Personalised onboarding program & staff accommodation subject to availability to support your start

Belong:

A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another

Become

: Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels

Be connected:

Numerous employee events and team-building activities to strengthen our “Team Spirit”

Be honored:

Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide

Be well:

Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement

Be you.

In the dual-brand hotel

"Sheraton & Marriott Frankfurt Airport Hotel", two premium brands combine to form one employer! Have you already found your passion in the front office with all its facets? Then start with us as a

Guest Service Agent (m/f/d). Two brands – endless possibilities!


Your key responsibilities include:

As a

Guest Service Agent (m/f/d),

you will be responsible for providing our guests with

first-class service

and ensuring that their stay is memorable You take care of the

concerns and concerns

of our guests and

solve any challenges

You will assist with

check-in and check-out

, manage

reservations

and provide

information

about our hotel

Be able.

You want to develop every day, learn new things and be part of a familiar and ambitious team. Experience in the hotel industry or any other service- or guest-oriented industry. Computer skills, ideally Opera skills. Flexibility and commitment. You keep a cool head even in stressful situations. Your communicative nature distinguishes you and you feel extremely comfortable in both German and English, any other foreign language is an advantage.

Be connected.

We look forward to getting to know you!

Once we receive your application, we’ll get back to you promptly.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law.


#LI-AR2


When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.