Job Description

Ready to build the future with AI?

At Genpact, we

don’t

just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and

we’re

leading the charge. Genpact’s

AI Gigafactory

, our industry-first accelerator, is an example of how

we’re

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying

cutting-edge

AI solutions, and want to push the boundaries of

what’s

possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions – we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of Global Relationship Manager - Assistant Vice President - English

This role ensures Genpact experiences growth in priority and growth mining accounts. You will be managing

relationships

with existing and target new executives in existing

accounts

clients. Position is mapped to 4 accounts in a particular vertical.

Responsibilities

Understanding customer needs and

translating

them into winning proposals for Genpact and its

customers

.

Winning new growth deals in customer

account

per pre agreed targets - Meet and surpass Operating Plan (OP)

numbers.

Understanding the

marketplace

and the competitor offering; drive strategic sales initiatives for

Genpact.

Leveraging and creating networks that result in potential opportunities/leads in the customer’s organization globally – understanding what competition is

offering.

Connecting at

CxO

level in the customer organization; build/

maintain

relationships that enable higher customer satisfaction (measured via NPS survey system) and

delivered

business impact.

Providing insights on what is happening on

customer’s

financials and

drive

business strategies within operating teams to add value to the

customer.

Building,

running,

and managing the governance around customer and Genpact communication enabling better visibility,

transparency,

and partnership within the relationship.

Effectively construct and tell a compelling and clear story around the value proposition both orally and in

presentations.

Cross-selling all Genpact products to the

customers

drives

higher growth penetration.

Becoming a key intermediary between

global

delivery team and the customer

.

Promoting Genpact and

grow

Brand Awareness in the customer organization / Industry

vertical.

Participating in Industry 3rd party seminars, Quarterly meetings, Earnings calls, Analyst forums to develop deeper industry

connects

in relation to the customer and customer

industry.

Playing a key role in providing

timely

and high quality RFX responses

.

Partnering with RFI/RFP team & Finance on customer proposals to realize customer needs while

maintaining

profitability.

Providing Market Intelligence for

costing on

proposals

.

Partnering with Genpact offshore delivery teams to create effective deal

solutions.

Qualif

ications

we

seek

in you!

Minimum

Q

ualifications

Demonstrable

experience of

managing clients and doing

end to end

deals. Proven success in driving higher growth penetration with deals of $5M TCV or

larger.

Extensive

years of services business experience with

some

years as account manager at a strategic level

Fortune 500 company experience

.

MBA or advanced degree in related field

.

Strategic consulting

expertise

or practice at a large consulting firm

.

Program Management experience

.

Preferred

Q

ualifications

Experience with working either in/for Manufacturing or Industrial sector industries/clients

Experience and cultural adaptability to work across countries and succeed in a global

organization.

Strong oral and written communication skills and executive presentation skills in English

Ability to

interface

at all levels of an organization (including senior leaders in a variety of functions)

Sound financial & commercial Business Understanding

Why join Genpact?

Lead AI-first transformation

– Build and scale AI solutions that redefine industries

Make an impact

– Drive change for global enterprises and solve business challenges that matter

Accelerate your career

—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

– Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

– Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

– Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up

.

Let’s

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training.

JobAssistant Vice President

Primary LocationGermany-Munich

Education LevelBachelor's / Graduation / Equivalent

Job PostingAug 4, 2025, 5:07:17 AM

Unposting DateOct 3, 2025, 1:29:00 PM

Master Skills ListDigital

Job CategoryFull Time