Job Description

Work in iGaming. Live internationally. Build a real career.:

This is not just another customer support job.

This is an entry point into one of Europe’s fastest-growing digital industries.

We’re looking for a German-speaking Customer Support Agent to join an international iGaming company where customer experience, tech, and online entertainment meet.

If you want a job where you learn fast, grow fast, and work in a truly international environment — keep reading.

Why this role is more than “support”:

Customer Support in iGaming is where you learn how the whole business works.

You’ll gain experience in:

? Digital platforms & online services

? Payments, accounts & security

? Player behaviour and customer psychology

? Handling sensitive and complex cases

? Working with multiple internal departments

Many careers in Fraud, Compliance, Payments, VIP, CRM or Team Leadership start right here.

What your days will look like:

You’ll help customers via:

Chat Phone Email

You’ll support them with:

Account questions Product and service issues Technical situations General inquiries

You’ll also:

Document customer cases carefully Identify patterns and recurring issues Share market feedback and customer insights Help improve internal systems and processes Work closely with management and other departments

This is a fast-moving environment where problem-solving and communication matter every day.

Requirements:

Fluent German (spoken & written) Good English At least 1 year of customer support experience Interest or understanding of the gaming / digital entertainment industry Comfortable working shifts (weekdays & weekends) You stay calm under pressure You like teamwork in international environments

Mindset, communication skills, and responsibility are key.

Benefits:

Career growth you can actually use:

You’re not stuck in one lane here.

You’ll be in an environment where you can grow into:

Specialist roles Senior support Operations Compliance & risk Commercial or product-related roles

This industry values internal mobility and hands-on learning.

The international experience:

Working in iGaming means:

Multicultural colleagues English-speaking work environment Modern digital industry Fast career learning curve A social, team-driven workplace

It’s a stepping stone many people use to build an international career.

What you get:

Competitive salary Benefits package International company environment Supportive, team-oriented culture Real responsibility from day one Multiple career paths inside the company

This role is perfect if you want::

A fresh professional chapter

International work experience

A fast-paced environment

A career path, not just a job