to join our team in Berlin-Kreuzberg. In this role, you will lead the FOH team, ensure smooth daily operations, and deliver outstanding guest experiences in a dynamic, fast-paced environment. You will act as a key link between the service team and the office, contributing to operational excellence and a positive team culture.
Please note: this role involves approximately
70% floor presence and 30% administrative work
, so we are looking for someone who enjoys both hands-on service and behind-the-scenes organization.
Your Responsibilities
Lead, motivate, and develop the Front of House team during daily service
Ensure a warm, professional, and consistent guest experience at all times
Oversee daily operations, including service flow, floor management, and reservations
Create and manage shift schedules, ensuring adequate staffing and efficient coverage
Train new team members and continuously coach existing staff on service standards and procedures
Communicate daily updates, specials, menu changes, and company standards clearly to the team
Monitor service quality and proactively resolve guest issues and operational challenges
Coordinate closely with the office team on scheduling, payroll-related topics, budgeting, and HR matters
Ensure compliance with internal processes, hygiene standards, and safety regulations
Foster a positive, respectful, and performance-oriented team culture
Assist in calculating and fairly assigning tips to employees
What We’re Looking For
Proven leadership experience in hospitality, ideally as a Front of House or Restaurant Manager
At least
3 years of experience
in hospitality, including a managerial role in a restaurant environment
Strong experience in shift planning, team scheduling, and labor management
Experience using
Lightspeed
or similar POS/payment processing systems, or a strong willingness to learn and confidently master Lightspeed (including troubleshooting and taking initiative)
Strong organizational skills with the ability to multitask in a fast-paced environment
Excellent communication skills and a collaborative, team-oriented leadership style
Hands-on mentality with a proactive, solution-focused approach
High level of responsibility, reliability, and attention to detail
Fluent English and German required
; Spanish is a strong plus
What We Offer
Competitive salary with responsibility from day one
A supportive, international, and highly motivated team
A dynamic work environment with room to grow and take ownership
The opportunity to make a real impact on daily operations and guest satisfaction
Don’t feel like you meet every single requirement?
Please don’t hesitate to apply, we would still love to hear from you! We value people from different backgrounds and with unique experiences or stories that can bring fresh perspectives and ideas to our team. Your passion, motivation, and willingness to learn are just as important as your previous experience.
Art der Stelle: Vollzeit, Festanstellung, Befristeter Vertrag
Vertragsdauer: 12 Monate
Gehalt: 2.200,00€ - 3.200,00€ pro Monat
Leistungen:
Kostenlose Getränke
Preisnachlässe auf Produkte/Dienstleistungen des Unternehmens
Berufserfahrung:
Gastronomiemanagement: 3 Jahre (Erforderlich)
Sprache:
Deutsch (Erforderlich)
Spanisch (Erforderlich)
Englisch (Erforderlich)
Arbeitsort: Vor Ort
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