We are looking for a Facilities and Logistics Assistant (M/F/D) for a multinational client in Frankfurt/Main, the EU Agency Authority for Anti-Money Laundering and Countering the Financing of Terrorism AMLA.
Client:
The Authority for Anti-Money Laundering and Countering the Financing of Terrorism (AMLA) is a decentralised EU agency that coordinates national authorities to ensure the correct and consistent application of EU rules. The aim of the EU Authority is to transform the anti-money laundering and countering the financing of terrorism (AML/CFT) supervision in the EU and enhance cooperation among financial intelligence units (FIUs).
At the AMLA you can become part of an international and multicultural team presently in its set-up phase.
Main tasks:
To provide operational and logistical support to the Building and Facilities Team at AMLA, facilitating day-to-day office management activities and supporting coordination related to building operations and logistical arrangements. The role focuses on facilities-related support, liaising with MesseTurm Facility Management and external contractors, and assisting in organising logistics for meetings, workshops, and contractor visits/deliveries. In addition, the role includes monitoring the Facility Management functional mailbox and providing occasional support for special requests such as parking arrangements and emergency and fire protection procedures.
Facility Management front-office and daily operational support
Perform front-office tasks, including monitoring and managing the Facility Management functional mailbox and responding/triaging requests.
Provide first-line support for Building & Facilities requests (clarifications, follow-up, closure) and maintain action trackers (open points, deadlines, responsible parties).
Liaise with MesseTurm Facility Management to coordinate minor repairs, follow-ups and maintenance-related tasks.
Coordinate and provide access to contractors (technical, cleaning, catering, postal services, etc.) for works/small interventions; welcome contractors/guests and accompany them within the building as needed.
Assist with minor operational activities (e.g., small repairs, removal/moving of office furniture as needed).
Coordinate the delivery and distribution of office supplies.
Oversee/coordinate the delivery, placement and basic distribution/installation of furniture and office equipment; collect delivery notes, report damages/issues, and support basic stock organisation
Logistical coordination for meetings, workshops and visits
Assist in organising logistical arrangements for meetings, workshops, and site visits involving external service providers (e.g., furniture suppliers, contractors).
Request visitor badges and coordinate access for external participants; assist with parking arrangements for external visitors/contractors.
Secure meeting rooms and arrange necessary equipment, ensuring logistical readiness (incl. optional support to check setup and equipment availability).
Monitor and coordinate meeting room bookings and readiness for scheduled events; coordinate the reservation of external meeting rooms/conference facilities when required. Coordinate site tours or inspections with MesseTurm Facility Management upon request.
Support to moves, incoming staff and space-related operations
Assist in managing activities related to incoming staff (e.g., badges, name plates, basic workspace readiness and allocation support).
Support space allocation operations and coordinate practical arrangements linked to desk changes/internal moves.
Assist in coordinating activities related to AMLA’s move into new office floors and related on-site logistics.
Project support, documentation and compliance follow-up (support role)
Support basic documentation upkeep (floor information, contact lists, procedures, quick guides) and draft practical internal communications to staff based on guidance from the team lead.
Assist in communication of the Fire-Protection and Emergency Plan and provide occasional support on emergency/fire protection-related arrangements.
Assist in implementing health and safety measures (e.g., first aid courses, evacuation exercises, hygienic controls) and support follow-up after minor issues/incidents (logging, coordination with providers, closure confirmation).
Support administrative preparation and tracking for low-value procedures/call-offs (collecting inputs, compiling supporting documents) and maintain simple trackers for services/interventions (status, issues, next steps).
Qualifications:
Essential: Completed secondary education and/or post-secondary education (or equivalent) in office management, logistics, facilities support, or a comparable field.
Advantageous: Additional certification in facilities/logistics/office operations, or demonstrated equivalent professional training.
Professional Experience:
Essential: Minimum 2 years of relevant experience in office operations, facilities support, workplace logistics, service coordination, or a similar support role.
Advantageous: Experience with office moves/fit-outs, building service coordination, or work in an international/public/institutional environment.
IT Skills:
Essential: Very good working knowledge of MS Outlook, Word, Excel, Teams; ability to manage trackers and follow-ups; basic knowledge of SharePoint.
Advantageous: Experience with basic reporting/tracking (e.g., Excel dashboards), publishing and maintaining SharePoint content/pages, reading floor plans (PDF/CAD viewer), or ticketing/work-order tools.
Language Skills:
Essential: English (working proficiency; able to communicate clearly in writing and orally with internal stakeholders and service providers).
Essential: German (working proficiency; min. B2 level, able to communicate clearly in writing and orally with internal stakeholders and service providers).
Other skills and competences:
Essential:
Strong organisational skills and follow-up discipline; ability to manage multiple requests in parallel.
Service-minded and solution-oriented approach; clear and proactive stakeholder communication.
High on-site presence and availability: ability and willingness to be in the office, as tasks are predominantly on-site (e.g., coordinating deliveries, supervising/ escorting repair works, and supporting day-to-day operational needs).
Comfortable with frequent interpersonal interaction: confident in speaking with a wide range of stakeholders (contractors, MesseTurm Facility Management, and AMLA staff), handling requests professionally and proactively.
Ability to work with deadlines and keep accurate records (inventories, trackers, basic documentation).
Discretion and reliability (handling internal operational information).
Advantageous:
Practical understanding of workplace/facilities topics (access, meeting rooms, minor interventions, deliveries).
Comfortable supporting on-site operational tasks during peak periods.
Remuneration:
Above market level salary
German interim employment contract (Zeitarbeitsvertrag/Arbeitnehmerüberlassung)
Location:
Frankfurt Messeturm
Start date: 1. March 2026, approx.
End date: 6 months
Please send us your CV at:
jobs@infeurope.lu
infeurope S.A. represents a consortium of infeurope Luxembourg and DEKRA Arbeit GmbH, Stuttgart.
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