Job Description

This is a remote position.

Job Opportunity: Patient Navigator (Consultant / Freelance)

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Location:

Remote / Home-based (Must reside in Germany)

Contract Type:

Independent Consultant / Freelancer (Contractor)

Language:

German (Native) & English (Professional)

Requirement:

Must be a Registered Dietitian

Job Purpose

We are seeking a self-motivated

Consultant / Freelancer

to provide Patient Navigator services for clinical trials in Germany. This is an independent contract role ideal for a Dietitian or nutritionist with clinical research experience who wants to work remotely on a project basis.



In this role, you will perform a range of services to support patients in their clinical trial journey, including retention support, eligibility pre screening, and acting as a liaison between patients and clinical sites.

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Scope of Services

1. Participant Support & Retention

Remote Support:

Provide live inbound and outbound support to participants and caregivers via phone, email, and web chat.

Barrier Resolution:

Engage participants to address barriers to participation, answer questions about the study protocol/visit schedule, and provide emotional support.

Emergency Triage:

Recognize and triage queries requiring emergency services or immediate clinical site input.

2. Prescreening Services

Eligibility Calls:

Conduct outbound calls to patients referred via digital campaigns within 1-2 business days to determine initial eligibility using a scripted checklist.

Site Scheduling:

Schedule eligible referrals for site visits and monitor their status through to final eligibility determination.

Data Entry:

Accurately record outcomes and manage tickets within the helpdesk platform.

3. Stakeholder Communication

Site Liaison:

Build relationships with study sites to motivate recruitment and follow up on referrals.

Reporting:

Submit summary reports of activities and query resolutions to the project management team.

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Consultant Requirements

Professional Qualification:

Must be a

Registered Dietitian

with registration.

Experience:

Minimum

2 years

of relevant

Clinical Research

experience.

Regulatory:

Current

GCP

certification (training can be provided).

Tech Stack:

Proficient in Google Workspace (Sheets, Docs, Meet), MS Office, and comfortable navigating helpdesk/ticketing systems.

Setup:

Must have a dedicated home office and high-speed internet connection suitable for VoIP calls.

Language:

High proficiency in

English

(for reporting/training) and German (for patient interaction).

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Contract Details

Status:

This is a freelance/consultant engagement. You will be responsible for your own taxes/invoicing as per local regulations for independent contractors

Availability:

Services are to be provided during normal business hours. Specific availability will be confirmed prior to the commencement of the study.
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Training:

Detailed training on services and protocols is provided upon onboarding (compensated as per agreement).