Job Description

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About Userlane

Userlane is a market-leading Digital Adoption Platform that empowers organisations to understand and improve the value of their technology investments. Working with some of the world's most recognisable enterprises, we identify and eliminate adoption barriers and produce a more engaging and productive software experience for employees.

About the role

We're looking for a Design Lead who will combine hands-on design system ownership with design leadership. As a player-coach you'll split your time between driving our design system forward and leading and coaching our design team. This is an exciting opportunity to shape both the foundational design infrastructure that powers our product and the team that uses it.

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Your mission

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What you’ll do

Design leadership

Drive design vision, craft quality and consistency Coach and mentor designers through 1:1s, design reviews and development plans Provide hands-on guidance on UX fundamentals (user research methods, assumption testing, interaction design principles) Evaluate and evolve our design processes, workflows and tooling to increase team effectiveness, with a focus on integrating AI capabilities where appropriate Foster a culture of creativity, experimentation and customer empathy Champion design thinking and user-centricity across the business

Design system ownership

Take responsibility for our design system from strategic vision to hands-on execution Design, build, document and maintain components, patterns and guidelines that enable our product teams to ship consistent, high-quality experiences Collaborate directly with engineers to ensure correct implementation of design tokens, components and guidelines Explore and integrate AI-powered tools that improve efficiency and maintain quality
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Your profile

7+ years of design experience in B2B SaaS or enterprise software 2+ years experience coaching/managing UX designers - you know how to unlock potential and accelerate growth in others You've built design system, including hands-on work (creating component libraries, writing comprehensive documentation, establishing governance frameworks) You understand component architecture, design tokens, accessibility standards (WCAG) and can collaborate effectively with front-end engineers Expert-level proficiency in Figma including variables, component properties and advanced prototyping capabilities Experience working in modern product environments with cross-functional teams Fluent in English and a confident communicator who can advocate for design decisions and inspire others
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What's in for you

Team and culture

: A high-performance culture with great leadership and a fun, engaged, motivated and diverse team with people from over 20 countries

Market

: Userlane is a global leader in the rapidly growing Digital Adoption industry. You’ll have the opportunity to shape the future of a product used by global enterprises

Growth

: We take you and your development seriously. You can expect weekly 121s, personal development plans and dedicated training budget as well as the opportunity to develop into Head of Design as the company grows

Impact

: Your work will directly influence both product quality and team capability.

Benefits

: We offer flexible benefits related to savings and security, health and well-being and lifestyle and leisure


Ready to make an impact? We can’t wait to meet you!