Job Description

Your Mission

Are you ready to lead the charge against cybersecurity threats? Join our CERT team as

Cyber

Crisis Manager

and play a pivotal role in safeguarding our clients' digital journey. This strategic position combines leadership, coordination, and proactive planning to ensure swift and effective responses to security incidents.


As an Cyber Crisis Manager, you will oversee the execution of incident response plans, manage resources, and guide teams through the lifecycle of cybersecurity incidents. Your expertise will help organizations recover quickly while strengthening their defenses for the future.


You will coordinate multidisciplinary teams of investigators, recovery specialists and behavioral experts during incidents to ensure seamless collaboration as well as overseeing the investigation, containment, and remediation of security breaches while minimizing operational disruptions. You will act as a liaison between clients, senior management, and external parties, providing timely updates on incident progress and resolution.


In quieter times you will analyze post-incident reports to identify lessons learned and implement improvements in response protocols.


You develop and refine incident response strategies, ensuring alignment with organizational goals and regulatory requirements, mentor team members and facilitate knowledge-sharing sessions to enhance collective expertise.


If you are up to, we would like you to represent Northwave at conferences, industry events, or webinars. Build relationships with potential clients, share thought leadership, and promote Northwave´s capabilities in incident response and cybersecurity solutions.

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Your team

Join our dynamic Computer Emergency Response Team (CERT) with skilled Forensic Investigators, Recovery Specialists and Negotiators, als committed to continuous improvement. Collaborate on-site with cross-functional teams, dedicated to resolving client-specific challenges. Share insights and expertise to strengthen our collective capabilities, serving clients across Europe.

What can you expect from us?

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Contract

First things first: you will receive a permanent employment contract with 30 days' holiday per year. For your on-call duties you receive an additional allowance as well as for over-time hours during incidents. Apart from incidents, you can organize your own working hours in consultation with your colleagues and customers.

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Development

What do you want to achieve and what support do you need? You will receive regular training and support in achieving your professional goals. You can also develop further within Northwave.

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Team

It is important to us to respect and value each other - as professionals and as people. The best way to get to know your 275+ colleagues from the Netherlands, Germany, Austria, Belgium and Sweden is to take part in one of our many activities, e.g. a joined trip to the theme park.

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Equipment

You will be equipped with a modern MacBook and iPhone. We have height-adjustable desks in our offices and our CEO loves to kit us out with merchandise ;-)

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Mobility

In order to be mobile at all times, you will receive a company car (also for private use).

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what else...

No, the fruit basket in the office is not a benefit for us, but a matter of course - just like coffee, tea and lemonade. Have you ever tried Dutch caramel waffles?



The most important thing for us is that you fit into the team and are keen to help shape and advance Northwave. Of course, we also have a few technical requirements for this position.

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Education

For this role you are best equipped with a relevant management degree. A degree in computer science can also be helpful.

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Knowledge and experience

You should come with proven experience in incident response and/or crisis management as well as broad experience in managing large projects and/or teams with the ability to make critical decisions under pressure.

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Other strengths

Excellent communication skills to engage with technical teams and executive stakeholders along with strategic thinking to anticipate threats and improve organizational resilience are key factors for this role. Experience speaking at conferences or participating in industry events would definitely be a plus. What we are generally seeking for is a proactive mindset with a passion for business development and networking within the cybersecurity community.

We are looking forward meeting you

I look forward to receiving your application.



Find out more about working at Northwave here:


https://northwave-cybersecurity.com/working-at-northwave