Job Description

Challenge Yourself and Impact the Future!

MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability and sustainability in electronic materials.



Our Expertise:

Wafer Level Solutions

- Revolutionizing wafer fabrication processes for enhanced efficiency and performance

Semiconductor Assembly Solutions

- Driving innovation in semiconductor assembly processes for unparallelled reliability

Circuitry Solutions

- Tailored solutions to meet the dynamic demands of modern circuitry

Circuit Board Assembly Solutions

- Elevating circuit board assembly processes for optimal performance

Film & Smart Surface Solutions

- Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability



Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, and infrastructure, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high quality solutions and technical services covers the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.



We strive to embody the five 'Elements of our Culture'- our '5C's'; Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment.

Who are we looking for?

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Reports directly to Technical Manager. The incumbent will be responsible to drive growth through successful new product trials in addition to increasing customer loyalty through exceeding expectation in the areas of technical competence, responsiveness and troubleshooting, working hand in hand with sales team.


Qualified candidate should be able to accurately and on a timely basis, document sales and customer service activities, and process appropriate paperwork.

What will you be doing?

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Provide technical support to our target markets & customers, by providing appropriate solutions to technical issues thru process troubleshooting and root cause(s) analysis to resolve customer issues on timely manner. Participate on-site customer evaluations with primary goal of evaluation success to help drive the growth of materials and soldering business. Regular technical visits, lead technical discussions and meetings with customers to discuss technical issues and resolutions, and help sales to create new opportunities. Provide technical trainings, and technical presentations to external and internal customers. Closely collaborate with other departments such as Operations, QA, R&D, and Product Marketing to provide technical solutions, to resolve product and quality issues, and maintain good product quality and services to our customers. Prepare and submit the monthly technical reports, call reports, and evaluation reports on timely basis. Manage technical projects which include product evaluations & qualifications, technology transfers, process solutions, new product implementation, & others. Build relationships with customers/distributors/agents and maintain constant contact with them to grow the business. Keep track and report technical trend update, new developments, new solutions and new requirements in the market and customers in your region and communicate the status to Product Marketing and R & D team. Provide competitors intelligence such as collecting information about their new products, new technology, and latest evaluations status at the customers in your region. Technical paper writing and presentation of technical papers at the technology seminars and conferences. Liaise with responsible personnel internally on the submission of regulatory documents to customers such as ROHS, REACH SVHC, Prop 65, IMDS, CMRT, and other regulatory and technical documents.

Who are You?

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Possess a Bachelor's degree in Mechanical or Electrical Engineering or related disciplines. Relevant industrial experience of about 2 to 5 years preferably in PCBA/SMT or electronics assembly processes. Ability to manage multiple priorities and tasks simultaneously

What competencies will you need?

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Strong interpersonal & communication skills Self-motivated, aggressive, initiative and results-oriented Good presentation & selling skills. Good network & customer bases Ability to interact closely with Marketing and Sales to support customer focus and efficient operations. Results oriented Ability to work well across cultures, speak, read and write English, and Thai language. Maturity to deal with customer’s demand at times. Adequate product and process knowledge to understand customer’s issue and provide viable solutions. Good time management skills to balance field work and publish reports timely

We are Offering...

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As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus scheme. In addition, you will also be covered under our corporate medical insurance plan and annual leaves.

Teamwork

At ESI, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

Equal Opportunity Employer

All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.


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