A successful business consultant has first and foremost a broad knowledge of the many facets of business and market forces. The ideal candidate will also possess great problem-solving skills to provide C8 solutions and recommendations that will increase profitability and efficiency.
The Business Consultant will be responsible for delivering Centric 8 Agile deployment projects on-time, per schedule, per responsible technical- and business goals of the company (e.g. out-of-the-box – OOTB configurations, customer business process mapping, and best practice advocacy).
You will provide business consulting and you are part of implementation teams in designing and delivering Centric 8 Solutions focused on the Retail, Apparel & Footwear Industry, fast moving consumer goods (FMCG) and High-Fashion market.
Manage deployment projects per Centric's agile deployment methodology, delivering customer solution model per out-of-the-box Centric 8 (PLM) use cases and configuration points and Centric's Agile processes. Conduct customer business process analysis, information modelling, mapping to Centric 8 configurations and interface control definitions with related systems to be integrated, data and process conversion from legacy PDM systems, provide customer guidance on process-system alignment practices, process-system validation and training and on-going customer care.
The goal is to contribute to the clients' long lasting success so that our reputation can expand along with our clientele.
Responsibilities
Ensure a utilization target of 80% is met by:
Meeting with assigned clients and perform an initial assessment of a problematic situation
Collect information about the client's business process, IT landscape and data usage through a variety of methods (business process analyses, interviews, surveys, reports, RFI etc.)
Analyse and interpret process and data to unearth weaknesses and problems, and understand the causes
Formulate & document recommendations and configure C8 with attention to a client's wishes, C8 capabilities and budget limitations forming concise documentation with the objective to make a successful project and have referenceable customers
Present solution findings and suggestions to clients with justification, recommendation and practical advice
Train customers on C8 solution according to the Centric training offerings throughout the different phases of the project
Organizing and execute assigned C8 software implementation projects on behalf of Centric according to client's requirements and /or scope mentioned in the statement of work, SOW
Develop detailed implementation- and communication plans, including timelines-, budget-, resource- and progress tracking details to drive small or big C8 change initiatives
Assist the client in implementing the plan and resolve any occasional discrepancies – change management / project management
Provide guidance based on experience and Centric best practices for any occurring problems ,issues and planning dependencies – conflict management/project management
Maintain quality standards regarding methodologies, documentation, progress tracking, project administration by using internal Centric systems
Coach others and share your experiences and knowledge
Skills
Fluent in German & English
Execute Centric implementation methodologies
Process analysis methodology
Requirements gathering & sharing
Workshop Management
Familiar with Agile way of working
Translate process information and customer requirements into C8 functionality
Communication skills (internal / external)
+ Feedback loop to project team
+ Conflict Management
+ Escalation Management Create, present and recommend C8 solution options
Training skills internal/ external
Presentation Skills & Storytelling
Time Management & Time Tracking
Budget Management
The ability to work in a team
Support Change Management
Qualification
Bachelor in Fashion Textile / Business Management or similar
+ Fashion Product Development
+ Fashion Designer Does not need to come from a software company per se
Business process mapping – BPM or other methodologies
Basic Project Management – Prince 2 foundation or equal
MS Office
PLM Knowledge
Atlassian (Confluence & Jira)
Travel Requirements
Assume 3 days per week on site at the different customer locations throughout Europe
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.
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