Job Description

Role Vision

We are looking for a full time Beauty Stylist Supervisor for our counter opening in KaDeWe. As a Beauty Stylist Supervisor, your mission will be to deliver exceptional customer service, a unique experience for Victoria Beckham Beauty clients; achieving sales goals, executing counter plans, and building clientele portfolios

Key responsibilities include achieving sales targets, executing counter strategies, and building strong client relationships. As a member of the Victoria Beckham Beauty team, you will report to our UK/EU Account Coordinator.

You Will

Assist in opening and closing activities Partner with management to provide coaching and mentorship to Beauty Stylists Provide exceptional customer service and experience to all clients Listen considerately to customer needs and create customized solutions that uphold the Victoria Beckham Beauty standards Achieve sales goals and specific KPIs while striving to overachieve all standards Partner with Counter Manager and Sales & Education to develop storytelling (especially around fragrance), artistry and service skills Build strong clientele by consistently communicating with clients, ensuring repeat business and replenishment Book appointments to welcome new clients and engage existing clients Support the Counter Manager in executing events; creating an exciting and inviting luxury environment Complete assigned tasks in a timely and accurate fashion Uphold Victoria Beckham Beauty image and counter hygiene standards Adhere to all VBB policies and best practices including Time & Attendance, Grooming, Meal & Rest Breaks, etc Develop and maintain productive, professional and continuous relationships with the store team, department and broader VB team Provide client feedback and recommendations to Counter Manager and broader VB team Support Counter Manager with proactive reporting, analysis, etc

You Have

2+yrs in makeup artistry & sales in luxury and/or beauty Makeup artistry certification preferred Passionate about the luxury beauty environment, artistry and selling/clienteling Demonstrated excellence in delivering exceptional service to clients Proven ability to productively achieve goals Exceptional communication, relationship-building and strong problem solving skills Collaborative and driven to succeed individually and as a team Self-reliant and driven - able to work in both a fast paced and slower environment
Job Type: Full-time

Pay: From 20,00€ per hour

Work Location: In person