Job Description

Overview:

WELCOME TO

SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.


You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?


Are you ready to love your job? The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

Join our Quality Assurance team to support the testing of products and projects that are transforming passenger processing. You’ll play a key role in ensuring that our systems - from check-in kiosks to biometric solutions - run smoothly, reliably, and securely.

WHAT YOU’LL DO

Support project teams with installation and commissioning of systems (check-in kiosks, self-bag drop, secure gates, biometric and payment systems). Install and administer test systems needed for projects. Create test specifications and reports for both internal and external stakeholders. Execute and document tests for automated passenger processing applications. Analyze errors and log issues in a ticketing system. Collaborate with development teams to resolve problems quickly.

Qualifications:

ABOUT YOUR SKILLS

3+ years’ experience in an associate/system administration role. Strong understanding of

system setup, administration, and network infrastructure

. Hands-on experience with

Windows/Linux operating systems

. Experience with

Octane testing tool

,

Jira

, and other ticketing systems. Solid

hardware knowledge

. Proficiency in

German (C1)

and

English (B1)

. Ability to use

scripting languages

(no full coding required). Completed vocational training as an IT Specialist (System Integration), degree in Computer Science, or equivalent training. Strong logical thinking, creativity, and initiative. Excellent teamwork and communication skills.

WHAT WE OFFER

We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home, too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week:

Work from home up to 2 days/week (depending on your team’s needs)

Flex Day:

Make your workday suit your life and plans.

Flex Location:

Take up to 30 days a year to work from any location in the world.

Employee Wellbeing:

We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.

Professional Development

: Level up your skills with our training platforms, including LinkedIn Learning!

Competitive Benefits

: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.