\n When you join Amazon as an Area/Shift Manager, you\xe2\x80\x99ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you\xe2\x80\x99ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team\xe2\x80\x99s approach to drive productivity, you\xe2\x80\x99ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities
Promote a culture of safety and wellbeing
Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
Support and lead a team and handle administrative work alongside building and supporting a strong team culture
Analyse performance and suggest process improvements to optimise work and improve customer service
Collaborate with other managers to standardise shift processes

A day in the life
You\xe2\x80\x99ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You\xe2\x80\x99ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

About the team
Amazon couldn\xe2\x80\x99t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you\xe2\x80\x99ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you\xe2\x80\x99ll help Amazon\xe2\x80\x99s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination \xe2\x80\x93 quickly, conveniently and sustainably.

We are open to hiring candidates to work out of one of the following locations:

Witten, NW, DEU

BASIC QUALIFICATIONS Bachelor\xe2\x80\x99s degree (or working towards a bachelor\xe2\x80\x99s degree)
Advanced proficiency in written and verbal English and local language
Relevant experience in performing data analysis

PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we\xe2\x80\x99d love to hear from you.

Experience of communicating with a wide range of stakeholders, including your peers and leadership
Experience in a logistical working environment
Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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