Access Control Technician (m/w/d) Gigafactory Berlin Brandenburg

Grünheide (Mark), BB, DE, Germany

Job Description

What to Expect


The Access Control Technician is responsible for monitoring, tracking, and coordinating all access control requirements and access permissions for new employees, contractors, and vendors. The Technician shall maintain and update access levels for existing employees and contingent workers. Using a variety of systems, this role will assist with requests both in-person and email/ticketing system. The Access Control Technician will troubleshoot, assess, and triage access control issues as required

What You'll Do

Able to adapt to communication styles to suit different audiences at Tesla. Action-oriented, able to follow up on feedback to ensure positive outcomes. Provide exceptional customer service while supporting external partners with requests through established communication channels. Manage and maintain all requests, resolving within the Service Level Agreement (SLA) guidelines. Adhere and follow the guidelines established through the Global Access Control Program. Identify issues with badging processes and equipment and bring to the attention of management. Develop insightful recommendations to address complex operational and strategic problems. Perform other IT-related duties and special project functions as assigned

What You'll Bring

Good hands-on working experience with Access Control Systems (ACS). Superior customer service skills to deal with both internal and external customers. Ability to communicate effectively, both orally and in writing. Able to remain calm and handle high stress situations in a fast-paced environment. Strong analytical and problem-solving skills. Ability to work independently or as part of a team

A dependable team player with professional maturity, enthusiasm, and a positive and proactive attitude


Comfortable with high-tech work environment and constant learning of new tools and innovation


Attendance and punctuality are essential and expected.


Must be able to work additional time, weekends, and holidays as required by Operations.


What we offer


You will be working in our state-of-the-art Gigafactory, where you’ll solve the world's most interesting problems with the best and brightest people who share a passion to change the world. Tesla’s compensation package includes competitive salary and Tesla shares or bonuses. Typical benefits that are offered are a pension program, 30 vacation days, flexible work arrangements, corporate benefits, employee insurances, relocation, and commuting support.



Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.



Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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Job Detail

  • Job Id
    JD3767321
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Vollzeit
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Grünheide (Mark), BB, DE, Germany
  • Education
    Not mentioned